Warranties are non-transferable. Please be aware that any shipping costs involved with returns will be the responsibility of the purchaser. Shipping costs involved in any returned order are the sole responsibility of the purchaser, and are non-refundable. Any unauthorized returned goods, or refused delivery will be charged a 15% re-stocking fee, as well as any shipping charges involved in the return. We do not accept returns after 15 days from delivery. We ship to the address provided, exactly as it was ordered, after that, the responsibility for the product lies in the hands of the carrier.
Any structural damage due to neglect or abuse will not be covered in any warranty. Natural wear and tear is not covered.
Please send an email to info@shopmothership.com
In this email you must include proof of purchase, detailed images, along with your order number & contact information.